Research on Performance Evaluation of Home-Based Elderly Care Service Institutions: Taking Anhui Province as an Example

Shiyi Wang; Enhui Yang

doi:10.62051/ijgem.v8n3.21

Authors

Shiyi Wang
Enhui Yang

DOI:

https://doi.org/10.62051/ijgem.v8n3.21

Keywords:

Home-based care, Performance evaluation, Indicator system, Case analysis, Anhui Province

Abstract

As the aging population in China continues to deepen, home-based elderly care services have become the core of the elderly care service system. Taking Anhui Province as an example and combining public service performance theory, this paper constructs a theoretical framework for evaluating the performance of home-based elderly care service institutions, which includes four dimensions: resource input, service process, service outcomes, and sustainable development. Through the introduction of comparative case studies of two representative institutions, A and B, the research verifies the applicability of this evaluation framework and identifies key issues in current service provision, such as uneven resource allocation, shortage of professional talents, and inconsistent service quality. Finally, optimization suggestions are proposed from three levels: government policy support, internal management of institutions, and integration of social resources. The aim is to provide theoretical references and practical paths for enhancing the operational efficiency of home-based elderly care service institutions.

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References

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